Intake
The job enters the platform with everything it needs, structured from the start.
02How we work
AI runs the process.
People own the moments that matter.
Every job runs the same eight-phase backbone — whether it is one installation or six thousand.
Origin / 28.2540° S / 153.5535° E
CERTAINTY / NOT EFFORTWe deliver certainty.
We deliver certainty.
And let you check it.
The platform handles dispatch, tracking, documentation and reporting. Our people handle what technology cannot: the customer at the door, the judgment call on a roof and the finish that makes a job right.
That split frees people from processing work so they can own customer experience, safety and quality.
92%
of work orders run end to end with zero staff interaction.
+The eight-phase backbone
Same process.
Every time.
The standard does not drift with volume, fatigue or distance.
Compliance gate
The assigned trade’s licence and insurance are verified automatically. Fail the check, no dispatch.
Schedule
The job is booked and sequenced against real capacity, not guesswork.
Dispatch
The verified trade is sent with the full job brief in hand.
Execution
Work progresses through the platform in real time, phase by phase.
Evidence
GPS-verified photos are captured on completion. If it isn’t documented, it isn’t done.
QA
100% of jobs are quality-scored. Not a sample. All of them.
Report
Daily machine-readable performance data and an auditable trail behind every invoice.
01
The evidence standard
GPS-verified photo proof on every completion.
02
The compliance standard
Licence and insurance hard-gates on every dispatch.
03
The reporting standard
100% QA-scored, reported daily and auditable on demand.
+Capabilities
What it does.
Not how.
Twelve capabilities, built in-house and proven on more than 41,000 projects, jobs and field tasks.
01
Intelligent triage
Every job lands structured — scoped, prioritised and routed before a human touches it.
02
Compliance gating
Licence, insurance and credential checks run automatically on every trade, every dispatch.
03
Intelligent matching
Every job is matched to the strongest professional on compliance, skill, ratings and live capacity.
04
Scheduling & dispatch
Routes optimised, briefs complete and windows confirmed across Australia and New Zealand.
05
Evidence capture
GPS-verified, time-stamped photo proof on every completion.
06
100% QA scoring
Every job is scored against a fixed standard, so drift is caught the day it starts.
07
Quoting & estimation
Pricing built from tens of thousands of real completions — live rates and honest margins.
08
Claims workflow
FNOL to approved scope in one pipeline: triage, make-safe, assess, report and price.
09
Data engine
Every completion feeds cost, condition and performance data back into the platform.
10
AI operations fleet
AI agents monitor, report and escalate around the clock while people own the judgment calls.
11
Customer concierge
Confirmed windows, live status and post-completion follow-up on every job.
12
Network & payments
Credentialing, performance and payment release against verified evidence.
The engineering underneath is proprietary. What clients get is the output: speed, certainty and a standard that does not drift.
